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Documentation for our Mobile Apps and Joomla Extensions

This section contains documentation for our mobile applications and Joomla extensions. It is intended for developers, site administrators, and technical users who need clear guidance on installing, configuring, and maintaining our products. The articles below include step-by-step documentation, configuration guidelines, practical examples, and reference material to help you deploy and use our software effectively. You will also find changelogs for each release so you can track new features, improvements, and bug fixes.

Verified Forms

Contents
  1. Overview
  2. Installation
  3. Getting Started
  4. Your Verified Forms Subscription
  1. Form Builder
  2. Unique Links & Recipients
  3. Troubleshooting
  4. Support

Overview

Verified Forms (com_veriform) is a Joomla component for collecting form submissions with built-in verification. Forms can use email verification — where respondents confirm their submission via a link — or unique links, where each recipient receives a personal, single-use URL to access the form.

The component is ideal for surveys, event registrations, compliance forms, consent collection, and any scenario where you need to confirm who submitted a response.

Verified Forms is open source software released under the GNU General Public License v3 (GPL-3.0-or-later).

Flexible Form Builder

Build forms with text, email, checkbox, radio, and textarea fields. Add headings, paragraphs, and dividers for structure and guidance.

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Two Verification Modes

Email verification sends a confirmation link after submission. Unique links give each recipient a personal URL to access the form.

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Recipient Outreach

Import recipients from CSV, generate personalised unique links, and track who has opened, submitted, and been contacted.

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Installation

Step 1: Install the Component

  1. Download the latest com_veriform package from the extensions directory or from Multizone Limited
  2. Log into your Joomla Administrator
  3. Navigate to Extensions > Install > Install from File
  4. Upload the com_veriform_v1.x.x.zip file and click Install

Step 2: Verify Installation

  1. Go to Extensions > Manage > Manage
  2. Search for “Verified Forms”
  3. Ensure it shows as installed and enabled

Step 3: Create a Menu Item

  1. Navigate to Menus > Main Menu (or your preferred menu)
  2. Click New and select Verified Forms > Form as the menu item type
  3. Choose which form to display and set the access level
  4. Click Save & Close
Tip: Verified Forms is freely downloadable as a trial. No subscription key is needed to install or try the component. Trial limits apply until you activate a subscription key.

Getting Started

Step 1
Create a Form

Navigate to Components > Verified Forms > Forms and click New. Give your form a title, choose the submission mode (Email Verification or Unique Links), and configure the verification and receipt email templates.

Set a closing date if you want the form to stop accepting submissions after a certain date.

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Step 2
Add Form Fields

In the Fields tab, add fields to your form. Choose from text, email, textarea, checkbox, and radio field types. Mark fields as required and add options for checkbox and radio groups.

Use heading, paragraph, and divider elements to add structure, instructions, and visual separation between sections.

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Step 3
Publish and Share

Create a menu item pointing to your form, or share the form URL directly. For email verification forms, respondents submit and then confirm via email. For unique links forms, generate tokens in the Unique Links view and distribute them to your recipients.

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Your Verified Forms Subscription

Verified Forms is provided with tiered access. It is freely available as a trial, and paid subscriptions unlock additional capabilities. Each tier builds on the previous one with additional features and higher limits.

Trial
  • Up to 3 active forms
  • 50 submissions/month
  • 8 unique links per form
  • 1 domain
  • 30-day trial period
Standard
  • Up to 10 active forms
  • 500 submissions/month
  • 100 unique links per form
  • 3 domains
  • CSV export
Premium
  • Up to 50 active forms
  • 5,000 submissions/month
  • 1,000 unique links per form
  • 6 domains
  • Recipient outreach & custom branding
Enterprise
  • Unlimited forms
  • Unlimited submissions
  • Unlimited unique links
  • Unlimited domains
  • Premium support

Feature Comparison

FeatureTrialStandardPremiumEnterprise
Form Builder ✓ ✓ ✓ ✓
Email Verification ✓ ✓ ✓ ✓
Unique Links ✓ ✓ ✓ ✓
Updates ✓ ✓ ✓ ✓
CSV Export — ✓ ✓ ✓
Support — — ✓ ✓
Recipient Outreach — — ✓ ✓
Custom Branding — — ✓ ✓
Priority Support — — — ✓

Tier Limits

TierActive FormsMonthly SubmissionsUnique Links per FormDomains
Trial 3 50 8 1
Standard 10 500 100 3
Premium 50 5,000 1,000 6
Enterprise Unlimited Unlimited Unlimited Unlimited

Form Builder

Field Types

The form builder supports the following field types, configured in the Fields tab when editing a form.

TypeDescriptionOptions
Text Single-line text input —
Email Single-line email input with validation —
Textarea Multi-line text area —
Checkbox Multiple-choice selection (one or more answers) Comma-separated options; supports inline (horizontal) layout
Radio Single-choice selection (one answer only) Comma-separated options; supports inline (horizontal) layout

Narrative Elements

Add structure and guidance to your forms with display-only elements. These do not collect data — they provide context for your respondents.

ElementDescription
Heading Section heading to organise the form into logical groups
Paragraph Explanatory text, instructions, or guidance between fields
Divider Horizontal rule for visual separation between sections

Submit Button

Customise the submit button appearance in the Appearance tab. Options include colour (primary, secondary, success, danger, warning, info, dark), size (small, medium, large), full-width toggle, and alignment (left, centre, right).

Accessibility

Forms are built with accessibility in mind. Checkbox and radio groups use semantic fieldset/legend elements with ARIA attributes. Required fields are clearly marked and validated on both the client and server, with descriptive error messages that appear after the first submission attempt.


Unique Links & Recipients

How Unique Links Work

When a form uses Unique Links mode, each respondent receives a personal URL containing a unique token. This token identifies who is accessing the form without requiring the respondent to enter their details. Tokens are single-use by default — once submitted, the link cannot be reused.

Generating Links

Navigate to Components > Verified Forms > Unique Links and click Generate. Select the form and the number of links to create. Links are generated as 64-character tokens and immediately published.

Amendable Links

Enable Allow Amendments on a form to let respondents return to their unique link and update their submission. The form pre-fills with their previous answers, and the existing submission is updated rather than replaced.

Importing Recipients

Import recipients from a CSV file to associate names and email addresses with unique links. The CSV must include email, first_name, and last_name columns. Each row creates a unique link assigned to that recipient. This feature requires the Premium tier or above.

Outreach Emails

After importing recipients, use the outreach email feature to notify them. Configure the email subject and body in the form editor, using placeholders for personalisation. The Unique Links view tracks mailing status so you can see who has been contacted.

CSV Export

Export all unique links for a form as a CSV file. The export includes the token, full URL, recipient details, open and submission counts, mailing timestamps, and creation dates. This feature requires the Standard tier or above.

Tracking

The Unique Links view shows engagement metrics for each link: how many times it has been opened, whether a submission has been made, and when the recipient was last contacted. Filter by form, publication status, usage, recipient data, and mailing status.


Troubleshooting

Ensure the form is published and that you have created a menu item of type Verified Forms > Form pointing to the correct form. Check that the menu item is published and accessible to the intended user group.

Check your Joomla mail settings under System > Global Configuration > Server > Mail. Ensure the mailer is correctly configured and that your server can send outbound emails. Test with another Joomla feature that sends email (e.g. password reset) to rule out server-level issues.

Check that the form is published and has not passed its closing date. Verify the unique link (token) is published and has not been used on a non-amendable form.

If using SEF URLs, ensure a menu item exists for the form so that Joomla can resolve the URL correctly.

The CSV must include email, first_name, and last_name column headers (case-insensitive). Each row must have a valid email address and at least one name field. Rows that do not meet these requirements are skipped. The maximum file size is 2MB.

Check your subscription key in Components > Verified Forms > Options. Verify the key is active and your tier includes the required feature. If validation fails, the component falls back to trial limits. Ensure your server can reach the Multizone validation endpoint.

Verified Forms uses the standard Joomla update system. Check for updates via Extensions > Update in your Joomla administrator.

If updates are not appearing, verify your server can make outbound HTTP connections to the Multizone update server and that DNS resolution is working correctly.


Support

Need Help?

For additional support, technical questions, or feature requests, get in touch.

  • Website: www.multizone.co.uk
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • In-app Help: Available in the Joomla admin under Components > Verified Forms > Help
Important Notes
  • Backup First — Always backup your site before installing or updating
  • Free Trial — Verified Forms is freely downloadable as a trial
  • Joomla 5+ — Requires Joomla 5.x or later (compatible with Joomla 6)
  • Email Configuration — Ensure your Joomla mail settings are correctly configured for verification emails

Verified Forms Changelog

com_veriform changelog

Notable releases and milestones for Verified Forms (com_veriform).

VersionSummary
1.3.4 Tiered branding with “Powered by” footer, submissions list view with field data, JED compliance fixes
1.3.3 Accessibility improvements — fieldset/legend, ARIA attributes, live Bootstrap validation
1.3.2 Narrative form builder — heading, paragraph, and divider blocks; inline checkbox/radio layout
1.3.1 Configurable submit button appearance (size, colour, full-width, alignment)
1.3.0 Recipient outreach — CSV import, personalised outreach emails, mail status tracking
1.2.4 JED Checker compliance — update server and Joomla 6 target platform in manifest
1.2.3 Per-form amend toggle, token badge styling, security hardening, Joomla 6 compatibility
1.2.2 Form closing dates, submissions CSV export, amendable unique links with pre-filled data
1.2.1 Token engagement tracking — separate opened/submitted columns, page-view counting
1.2.0 Subscription tier system with local cache, tier validation traits, feature gating
1.1.1 Unique links — token-based form distribution with per-link tracking
1.0.1 Early patch fixes following initial deployment
1.0.0 Initial release — email-verified form submissions, admin management, MVC architecture

Subscription Manager Changelog

pkg_subsmgr changelog

Notable releases and milestones for Subscription Manager (pkg_subsmgr).

VersionSummary
2.9.9 Bootstrap text-bg-* colour treatment across all site templates (premium, error, extension, extensions, dashboard) for theme compatibility
2.9.8 Per-row CTA buttons (Upgrade/Renew) for each subscription key, download button always visible
2.9.7 Theme compatibility fix for dashboard CTA card colours using Bootstrap 5.2+ text-bg-* utilities
2.9.6 Contextual CTA hero card on dashboard, domain usage column, streamlined subscription table with plural-aware headings
2.9.4 Tier comparison table on premium view, dev/prod URL isolation, multizone overlay manifest fix
2.9.2 Consolidated downloads into component admin folder, auto-detect version from download artifacts
2.9.1 Simplified download system with database-driven resolution, removed config-based URLs
2.9.0 Block unpublished extensions from direct URL, JED Checker compliance, idempotent multizone overlay
2.8.10 Fix in Extensions HtmlView
2.8.9 Removed internal tooling
2.8.8 JED Checker compliance: GPL licence fixes, deprecated API migration, language file deduplication
2.8.7 Mutually exclusive contact method fix, menu item param lookup for per-extension contact settings
2.8.6 Contact call to action for paid extensions, premium view contact scenario, and security hardening
2.8.5 Contact fixes
2.8.4 Theme compatibility refinements
2.8.3 Cassiopeia theme compatibility, contact conversion scenario
2.8.2 Security hardening across component
2.8.1 Product feature limit enforcement, branding updates
2.8.0 Site view restyling, extension directory with URL slugs, dashboard improvements
2.7.0 Product Features system, master mode validation, multizone data separation
2.6 Admin interface improvements and workflow refinements
2.5 Subscription key management enhancements
2.4 Email notification improvements and logging updates
2.3 Tier system refinements and performance optimisation
2.2 Extension directory and frontend improvements
2.1 Stripe payment integration via com_payments
1.0 Initial release — subscription key management with tiered system

Subscription Manager

Contents
  1. Overview
  2. Installation
  3. Getting Started
  4. Your Subscription Manager Subscription
  1. Managing Subscription Keys
  2. Security Best Practices
  3. Troubleshooting
  4. Support

Overview

Subscription Manager (pkg_subsmgr) is a Joomla extension package for managing subscription keys across all your extensions. It provides centralised key generation, validation, expiration tracking, and usage monitoring for components, plugins, and modules.

All extensions are freely available to download as trials. Subscription keys unlock higher tiers with additional features, increased limits, and support access.

Subscription Manager is open source software released under the GNU General Public License v3 (GPL-3.0-or-later).

Subscription Keys

Generate, validate, and track subscription keys with RSA-2048 cryptographic signatures and domain binding.

Subscription Manager
Subscription Manager
Tiered Subscriptions

Four subscription tiers (Trial, Standard, Premium, Enterprise) with configurable feature limits per tier.

Product Features
Product Features
Extension Directory

Built-in extensions directory with search, filtering, and integrated trial download flow for your users.

Extensions
Extensions

Installation

Step 1: Install the Package

  1. Download the latest pkg_subsmgr package from the extensions directory or from Multizone Limited
  2. Log into your Joomla Administrator
  3. Navigate to Extensions > Install > Install from File
  4. Upload the pkg_subsmgr-x.x.x.zip file and click Install

Step 2: Verify Installation

  1. Go to Extensions > Manage > Manage
  2. Search for "Subscription Manager"
  3. Ensure it shows as installed and enabled

Step 3: Initial Configuration

  1. Navigate to Components > Subscription Manager
  2. Click Options in the toolbar
  3. Configure your settings (subscription duration, email notifications, security)
  4. Click Save & Close
Tip: Extensions are freely downloadable as trials. No subscription key is needed to install or try an extension.

Getting Started

Step 1
Configure Your Extensions

Add the extensions you want to manage to Subscription Manager. Navigate to Components > Subscription Manager > Extensions and click New to register each extension with its element name, version, and description.

A sample extension (com_example) is included to help you understand the setup process. You can use it as a reference when adding your own extensions.

Extension Details
Extension Details
Step 2
Set Up Product Features

Define the feature limits for each of your extensions in Product Features. Product features control what each subscription tier unlocks — for example, maximum items, API call limits, or access to premium functionality.

It is your responsibility to ensure that your extension checks and respects the product feature settings for the user's subscription tier. Subscription Manager provides the limits; your extension must enforce them.

Product Features
Product Features
Step 3
Create Subscription Keys

Start creating subscription keys for your users through the Subscription Keys interface. Each key is tied to a specific user, extension, and subscription tier.

A generic trial key is automatically created for each extension to reduce friction — users can download and try your extension immediately without needing a key.

Create Subscription Key
Create Subscription Key

Your Subscription Manager Subscription

Subscription Manager itself is provided in the same way as the extensions it manages — with tiered access. It is freely available as a trial, and paid subscriptions unlock additional capabilities. Each tier builds on the previous one with additional features and higher limits.

Trial
  • Up to 2 extensions
  • Up to 10 keys
  • 1 domain
  • 50 downloads/month
  • 30-day trial period
Standard
  • Up to 5 extensions
  • Up to 50 keys
  • 1 domain
  • 1,000 downloads/month
  • Updates and support
Premium
  • Up to 15 extensions
  • Up to 200 keys
  • 3 domains
  • 10,000 downloads/month
  • Custom branding & webhooks
Enterprise
  • Unlimited extensions
  • Unlimited keys
  • Unlimited domains
  • Unlimited downloads
  • Full API & priority support

Feature Comparison

FeatureTrialStandardPremiumEnterprise
Documentation ✓ ✓ ✓ ✓
Email Notifications ✓ ✓ ✓ ✓
Updates ✓ ✓ ✓ ✓
Support — ✓ ✓ ✓
Custom Branding — — ✓ ✓
Analytics — Basic Advanced Advanced
Webhooks — — ✓ ✓
API Access — — ✓ ✓
Priority Support — — — ✓

Tier Limits

TierKeysExtensionsDomainsMonthly DownloadsMonthly Emails
Trial 10 2 1 50 10
Standard 50 5 1 1,000 500
Premium 200 15 3 10,000 5,000
Enterprise Unlimited Unlimited Unlimited Unlimited Unlimited

Managing Subscription Keys

Creating Keys

Subscription keys can be created manually through the admin interface or automatically through API integration. Each key is tied to a specific user, extension, and subscription tier.

To reduce friction for new users, a generic trial key with an expiry date is automatically created for each extension. This allows users to download and start using your extension immediately as a trial without any manual key setup.

Key Types

  • Trial Keys — Time-limited keys for evaluation purposes. A generic trial key is created automatically for each extension so users can get started immediately.
  • Standard Keys — Includes everything in the trial tier plus software updates and access to a support page.
  • Premium Keys — Includes everything in Standard plus custom branding and webhook support.
  • Enterprise Keys — Includes everything in Premium plus API access, usage analytics, and priority support.

Key Statuses

StatusDescription
Active Key is operational. The user has access to features and updates for their subscription tier.
Suspended Key is temporarily disabled. The user reverts to trial access until the key is reactivated.
Expired Key has passed its expiration date. The user reverts to trial access. Can be renewed.

Automatic Expiry

The system automatically checks for and expires keys that have passed their expiration date each time you visit the Keys view. You will see messages about any keys that have been expired and receive notifications about keys approaching expiry.

Toolbar Actions

  • New — Create a new subscription key. Opens the key creation form where you can assign a user, select an extension, choose the tier, and set expiration dates.
  • Edit — Edit the selected key(s). Modify details, notes, or expiry dates.
  • Activate — Activate suspended or expired keys, restoring the user's subscription tier access.
  • Suspend — Temporarily disable keys without deleting them.
  • Delete — Permanently delete keys. This action cannot be undone.

Filtering and Search

Use the search and filter tools to find specific keys. You can search by key value, username, or email address, and filter by status, key type, or extension.


Security Best Practices

Important Security Recommendations
  • Use HTTPS for all key validation requests
  • Regularly review and audit active subscription keys
  • Enable logging to monitor key usage

Subscription keys are security credentials — keep them private and do not share them with others. Each key is tied to your specific subscription and domain.

Key Security Features

  • RSA-2048 Signatures — Subscription keys are cryptographically signed to prevent tampering
  • Domain Binding — Keys can be bound to specific domains with auto-registration
  • Expiration Tracking — Automatic expiry with configurable durations per tier
  • Usage Monitoring — Track usage counts and last validation dates

Troubleshooting

Check that the extension files are correctly configured and exist on the server. Verify that the directory has proper permissions and that the file is accessible to the web server.

Verify the key has not expired, is in active status, and is associated with the correct extension. Check that subscription limits have not been exceeded.

Verify your subscription key is entered correctly and is active. Check that your subscription tier includes the required features.

Subscription Manager uses the standard Joomla update system. Updates are checked and installed through Extensions > Update in your Joomla administrator, just like any other extension.

For updates to work, your server must have an active internet connection to reach the Multizone update server. If updates are not appearing, check that your server's outbound HTTP connections are not blocked by a firewall or proxy, and that DNS resolution is working correctly.

The update site is automatically added during installation. If missing, reinstall the package or manually add the update URL: https://www.multizone.co.uk/updates/pkg_subsmgr_update.xml

Support

Need Help?

For additional support, technical questions, or feature requests, get in touch.

  • Website: www.multizone.co.uk
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • In-app Help: Available in the Joomla admin under Components > Subscription Manager > Help
Important Notes
  • Backup First — Always backup your site before installing or updating
  • Free Trials — All extensions are freely downloadable as trials
  • Secure Keys — Subscription keys are sensitive — keep them secure
  • Joomla 5+ — Subscription Manager requires Joomla 5.x or later
  • Terms of use
  • Privacy statement
  • Privacy policy
  • User account deletion
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